Refund Policy

1. Overview

At JinkTeam, we strive to ensure complete satisfaction with our services. This Refund Policy outlines the terms and conditions for refunds on our services. By using our services, you agree to the terms of this policy.

2. Service Deposits

For most projects, we require an initial deposit before work begins. This deposit is non-refundable as it secures our resources and time for your project. However, if we fail to deliver as promised, a partial or full refund may be considered on a case-by-case basis.

3. Project Cancellation

If you decide to cancel a project after work has begun, payment will be due for all work completed up to the cancellation date. Any remaining balance from prepaid amounts may be refunded at our discretion, depending on the project stage and resources already allocated.

4. Quality Guarantee

We stand behind the quality of our work. If you are not satisfied with the quality of our deliverables, please notify us within 14 days of delivery. We will work with you to address your concerns and make necessary adjustments to meet the agreed-upon specifications.

5. Maintenance and Support Services

For ongoing maintenance and support services, refunds are generally not provided for time periods already elapsed. If you wish to cancel a subscription service, you may do so at any time, and billing will stop at the end of the current billing cycle.

6. Refund Process

To request a refund, please contact our support team at support@jinkteam.com with your project details and reason for the refund request. All refund requests will be reviewed on a case-by-case basis. If approved, refunds will be processed using the original payment method within 14 business days.

7. Exceptions

No refunds will be issued for:

• Services that have been fully delivered and accepted
• Custom development work that has been completed according to specifications
• Delays caused by client-side issues, including but not limited to delayed feedback or content provision
• Changes in project requirements after work has begun

8. Policy Changes

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services following any changes indicates your acceptance of the new terms.

9. Contact Us

If you have any questions about our Refund Policy, please contact us at:

Email: support@jinkteam.com
Phone: Just Fill From